Magic Natura Resort, Benidorm

Our stay at the hotel was mixed; while we loved the access to the zoo and water park which kept the kids entertained, the overall cleanliness and food quality were disappointing. The rooms, although comfy, were in need of maintenance and the dining experience fell short, especially during lunch and dinner. The staff were helpful, but long queues for drinks and dining created some frustration. Overall, it offered decent value for family activities, but improvements are necessary in several areas.

While the resort offers some enjoyable attractions like the zoo and water park, my overall experience was tinged with disappointment. The rooms were clean but felt cramped, and the dining options were quite limited in variety. Additionally, the pool area was often overcrowded, making it difficult for families to find seating. I appreciated the friendliness of some staff members, but that didn't quite make up for the shortcomings we faced during our stay.

While the hotel has some fantastic features like a great zoo and water park, the stay was marred by noise issues and some service shortcomings. The food quality was a pleasant surprise, and we appreciated the spacious room. However, the entertainment and restaurant experience did not meet our expectations.

We had an overall enjoyable stay at Magic Natura, highlighted by the fantastic access to the zoo and water park, which kept us entertained throughout our holiday. The staff were lovely, and our lodges were cleaned daily, adding to our comfort. However, there were some notable issues, particularly with the cold pools and occasional inconsistencies in dining quality, which could be improved.

The resort offers a great family-friendly atmosphere with plenty of activities, especially for kids, and the access to the water park and zoo is a definite highlight. However, there were some frustrations with the all-inclusive options and dining restrictions, which left a sour taste for some guests. While the accommodations were decent, the lack of clarity around benefits and upgrades impacted our overall experience.